Questionnaire

In order to continuously improve the customer service, we would be glad to share your opinion on the quality of our services. The communication, timely feedback and your proposals are very important to us.

  1. How did you learn about our company?

    (Please, circle the appropriate answer! Several answers are possible)

  2. Which of our services do you use?

    1.
    2.
    3.
  3. How do you assess the service offered by us?

    (Please, tick the appropriate answer!)

    How would you assess:Level of satisfaction
    ExcellentPositiveSatisfactoryUnsatisfactoryNegative
    Offering and negotiation
    Professional competence
    Individual approach to the customer’s requirements
    Delivery time
    Communication
    Complexity of the service offered
    Assistance in case of any problems
    Other (please, specify):
  4. Is there any additional service, which you would like Transpress to offer?
  5. Could you recommend the services offered by Transpress?

  6. Proposals for improvement of the activity:
  7. Could you place us a new order?

name:

We thank you for your cooperation!

Questionnaire

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